Lifeline is the FCC's benefit program to help make telephone and internet service more affordable to those who qualify, by reducing monthly cost of service.  The discount helps ensure that low-income consumers can afford  broadband and the access it provides to jobs, healthcare, and educational resources.
The program provides a $9.25 monthly discount for internet or bundled services and a $5.25 monthly discount for phone only service for eligible subscribers.



1. Income

You qualify if your income is 135% or less than the federal poverty guidelines. The guideline is based on your household size and state.

2. Federal Assistance Recipients

You qualify if you (or someone in your household) receives federal assistance from one of the following programs:

  • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit]
  • Tribal Programs (and live on federally-recognized Tribal lands)

Limit: One per Household

  • You are only allowed to get one Lifeline discount (phone or internet, but not both) per household, not per person.
  • If someone at your address already gets Lifeline, your company will use a Household Worksheet to see if more than one household lives at your address.

How to Apply:

There are three ways to apply for Lifeline. Select one below:


2.  Mail in Your Application

Complete the application and send with proof of eligibility to:

  • Lifeline Support Center
    P.O. Box 7081
    London, KY 40742


3. Pick up an application from the TVEPA/TVIfiber office

  • 250 Power Drive, Batesville, MS 38606



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